The creator of Dilbert — Scott Adams — keeps a regular blog. It's often pretty funny. Probably to entertain himself as much as anyone else, he likes to write posts to get a reaction out of people. He occasionally succeeds to a quite spectacular degree.

He wrote a post which was marketing related (sort of), and I couldn't resist making a reference to it on this blog. Here's a quote:

This idea was born of the old marketing truism, "Your customers tell you what business you are in." In my case, this blog has evolved to a forum where I say unpopular things and my readers abuse me in the comments. I'm just extending that to the virtual world where you can take out your frustration at my stubborn refusal to recognize the truth and beauty of your opinions, by kicking me in the 'nads. This is what you call being customer focused. I think Nordstrom could learn a thing or two from my example.

You can read the whole post here.